Privacy Policy

Boulder Collective ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a booking, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

Information you provide directly:

  • Name, email address, phone number, and mailing address

  • Booking and reservation details (dates, party size, special requests)

  • Payment information (processed securely through our payment processor; we do not store full payment card details)

  • Communications you send us through contact forms, email, or SMS

Information collected automatically:

  • IP address, browser type, device information

  • Pages visited, time spent on our site, and referring URLs

  • Cookies and similar tracking technologies (see Section 5)

Information from third-party platforms:

  • Data collected through our email marketing platform (Mailchimp) when you subscribe to our newsletter

  • Data collected through advertising and analytics tools (including the Meta Pixel) when you interact with our ads or website

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your bookings and reservations

  • Communicate with you about your stay, including confirmations, reminders, and updates

  • Send marketing communications, including email newsletters and SMS messages (only where you have opted in)

  • Improve our website, services, and guest experience

  • Analyze website traffic and advertising performance

  • Comply with legal obligations and protect our legal rights

3. Text Messaging (SMS)

We will not share or sell subscriber information with third parties for their direct marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

By selecting the checkbox at checkout, guests agree to receive marketing SMS messages from Boulder Collective. Guests may receive SMS messages before, during, or after their stay with us.

Reply STOP to opt out. Reply HELP for assistance. Message and data rates may apply.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service providers who help us operate our business (e.g., booking/property management software, email marketing platforms, payment processors, hosting providers)

  • Legal and safety purposes, when required by law, court order, or to protect the rights, property, or safety of Boulder Collective, our guests, or others

  • Business transfers, in the event of a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

We do not share SMS opt-in data or consent with any third party, as noted in Section 3 above.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies (including the Meta Pixel) to:

  • Remember your preferences

  • Understand how visitors use our site

  • Measure the effectiveness of our advertising

You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Opt out of marketing communications at any time (email: use the unsubscribe link in any email; SMS: reply STOP)

  • Request a copy of the information we hold about you

To exercise any of these rights, contact us at [INSERT CONTACT EMAIL].

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

info@bouldercollectiveco.com