Terms & Conditions
Last Updated: July 7th, 2026
Welcome to Boulder Collective. These Terms & Conditions ("Terms") govern your use of our website bouldercollectiveco.com, and your booking of, and stay at, Boulder Collective. By booking a stay, using our website, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree, please do not book a stay or use our website.
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE BOOKING A RESERVATION
THIS IS A BINDING LEGAL AGREEMENT. BY ACCESSING AND
CONTINUING TO USE THE SITE, YOU AGREE TO EACH AND EVERY ONE OF THESE
TERMS AND CONDITIONS. PLEASE DO NOT CONTINUE IF YOU DO NOT AGREE TO
EACH AND EVERY ONE OF THESE TERMS AND CONDITIONS.
Boulder Collective, LLC provides various rental properties available to visitors located
throughout the world. The content and information displayed on the Sites are
Boulder Collective property and are collectively referred to as "Boulder Collective
Information". The downloading, reproduction, or re-transmission of Boulder
Collective Information, other than for non-commercial individual use, is strictly
prohibited, except to the extent permitted with prior written consent by Boulder
Collective.
Use of Site
The services of the Sites are available only to individuals who can form legally binding
contracts under applicable law, and thus, are not available to minors. By using the
Sites, you represent that you are of sufficient legal age to use the Sites and to create
binding legal obligations for any liability you may incur as a result of the use of the
Sites. You also warrant that you are legally authorized to make the travel reservations
and purchases for either yourself or for another person for whom you are authorized
to act.
We reserve the right, at our discretion, to change and or modify portions of these
Terms and Conditions at any time without notice and, unless otherwise indicated,
such changes will become effective immediately upon posting; therefore, please
check these Terms and Conditions periodically for changes. We will display the
effective date of these Terms and Conditions at the top of this page.
User Feedback
By submitting any ideas, comments, suggestions or other information: to Boulder
Collective related to improvements to the Sites or services related to the Sites;
(collectively, the "Feedback"), You agree that such Feedback shall be deemed, and
shall remain, Boulder Collective's property. None of the Feedback shall be subject to
any obligation of confidentiality on Boulder Collective's part and Boulder Collective
shall not be liable for any use or disclosure of any Feedback. Boulder Collective shall
own all rights related to the Feedback (including without limitation intellectual
property rights and moral rights) and shall be entitled to use of the Feedback
without restriction for any purpose whatsoever, commercial or otherwise, without
compensation to you.
Trademarks
Our Sites may contain or reference trademarks, patents, copyrighted materials, trade
secrets, technologies, products, processes or other proprietary rights of Boulder
Collective and/or other parties. No license to or right in any such trademarks, patents,
copyrighted materials, trade secrets, technologies, products, processes and other
proprietary rights of Boulder Collective and/or other parties is granted to or conferred
upon you.
You agree that Boulder Collective may censor, edit, remove or prohibit the
transmission or receipt of any information that Boulder Collective deems
inappropriate or in violation of these Terms and Conditions, and use any such
information as necessary to provide the Sites or to protect the rights or properties of
Boulder Collective. You agree that Boulder Collective may also monitor and review
stored information without restriction. You hereby acknowledge and consent to such
monitoring and reviewing.
You may not use our Sites in any threatening, libelous, slanderous, defamatory,
obscene, inflammatory, pornographic, discriminatory, or otherwise offensive manner.
We reserve the right in our sole discretion to revoke or deny your access to our Sites,
including, without limitation, if you violate any of the provisions of these Terms and
Conditions.
You agree that you will make only legitimate reservations in good faith for use by you
and your invited guests only, and not for other purposes, including without
limitation, reselling, impermissibly assigning or posting on third party websites, or
making speculative, false or fraudulent reservations, or any reservation in
anticipation of demand.
Warranty
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SITES AND Boulder Collective
INFORMATION ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR ANY GUARANTY OR
ASSURANCE THAT OUR SITES AND/OR INFORMATION WILL BE AVAILABLE,
ADEQUATE, ACCURATE, UNINTERRUPTED, COMPLETE OR ERROR FREE. WE ARE
NEITHER RESPONSIBLE NOR LIABLE FOR ANY MALICIOUS OR UNAUTHORIZED
CODE AND YOU ARE SOLELY RESPONSIBLE FOR ENSURING YOU HAVE
APPROPRIATE SCANNING AND PROTECTIVE MECHANISMS FOR THE SECURITY OF
YOUR DEVICES, PROGRAMS AND INFORMATION. BY USING ANY OF OUR SITES
AND/OR INFORMATION, YOU ARE ASSUMING ALL RISK OF LOSS THAT MAY ARISE
OR BE ASSOCIATED WITH THAT USE.
Limitation of Liability
To the maximum extent permitted by law, we, other members of our group of and
affiliated companies and third parties connected to us hereby expressly exclude any
liability for any direct, indirect or consequential loss or damage incurred by any user
in connection with our Sites or in connection with the use, inability to use, or results
of the use of our Sites, any websites linked to them and any materials posted on
them, including, without limitation any liability for loss of income or revenue; loss of
business; loss of profits or contracts; loss of anticipated savings; loss of data; loss of
goodwill; wasted management or office time; and for any other loss or damage of
any kind, however arising and whether caused by tort (including negligence), breach
of contract or otherwise, even if foreseeable, provided that this condition shall not
prevent claims for loss of or damage to your tangible property or any other claims for
direct financial loss that are not excluded by any of the categories set out above.
IN THE EVENT Boulder Collective IS HELD LIABLE FOR ANY DAMAGES RELATED TO
THE SITE, TO THE FULLEST EXTENT PERMITTED BY LAW, YOUR SOLE AND
EXCLUSIVE REMEDY WILL BE LIMITED TO REIMBURSEMENT OF THE CHARGES FOR
SERVICES OR PRODUCTS PAID BY YOU.
TO THE FULLEST EXTENT PERMITTED BY LAW, YOU HEREBY WAIVE ANY AND ALL
RIGHTS TO BRING ANY CLAIM OR ACTION RELATED TO THIS SITE BEYOND ONE (1)
YEAR AFTER THE FIRST OCCURRENCE OF THE KIND OF ACT, EVENT, CONDITION OR
OMISSION UPON WHICH SUCH CLAIM OR ACTION IS BASED
You shall defend us against any demands, claims or actions brought against us or
arising as a result of any breach or violation of these Terms and Conditions by you
("Claim") and you shall indemnify and hold us harmless from and against any and all
losses, damages, costs and expenses (including attorneys' fees) resulting from any
such Claim. We have the right, at our expense, to assume exclusive defense against
any Claim and all negotiations for settlement and you agree to cooperate with us in
the defense of any such Claim, at our request.
Confidentiality
With respect to all communications you make to us regarding Boulder Collective
Information including but not limited to feedback, questions, comments,
suggestions and the like: (a) you shall have no right of confidentiality in your
communications and we shall have no obligation to protect your communications
from disclosure; (b) we shall be free to reproduce, use, disclose and distribute your
communications to others without limitation; and (c) we shall be free to use any
ideas, concepts, know-how, content or techniques contained in your
communications for any purpose whatsoever, including but not limited to the
development, production and marketing of products and services that incorporate
such information.
Inaccuracies and Errors
Boulder Collective Information may contain technical inaccuracies and typographical
errors, including but not limited to inaccuracies relating to pricing or availability
applicable to your transaction. Boulder Collective does not assume responsibility or
liability for any such inaccuracies, errors or omissions, and shall have no obligation to
honor reservations or information affected by such inaccuracies. Boulder Collective
reserves the right to make changes, corrections, cancellations and/or improvements
to Boulder Collective Information, and to the products and programs described in
such information, at any time without notice, including after confirmation of a
transaction.
Mis-Communications / Lost Transactions
Boulder Collective and any other providers of products or services related to the Sites
are not responsible for communication malfunctions, failures, or difficulties, or lost,
stolen, or misdirected, transmissions, messages or entries, or the security of any such
communications. Further, Boulder Collective and any other providers of products or
services related to the Sites are not responsible for incorrect or inaccurate entry
information, whether caused by user(s) or by any of the equipment or programming
associated with the Sites, or by any technical or human error that may occur in the
processing of any information related to the Sites. Boulder Collective and any other
providers of products or services related to the Sites may cancel or modify
reservations where it appears that a user has engaged in fraudulent or inappropriate
activity or under other circumstances where it appears that the reservations contain
or resulted from a mistake or error.
You agree that neither Boulder Collective nor any other providers of products or
services related to the Sites are responsible for any damages that may arise as a
result of any travel or lodging arrangements or other orders you request or make on
the Sites which are not processed or accepted for any reason.
Cancellation policy
● 100% refunds are given for any cancellations made within 48 hours of
making your reservation unless reservations are made within 7 days of
check-in. Reservations made within 7 days of check-in are final and
nonrefundable.
● Cancellations made after 48 hours of booking or at least 45 days before
check-in will result in you being charged 50% of total reservation cost. If 50% of
total reservation cost has already been collected, no further charges will be
incurred.
● Cancellations made less than 48 hours after booking or within 45 days of
check-in will result in a charge of the total reservation cost.
● We are happy to reschedule your stay up to 30 days prior to check-in. A 20%
rescheduling fee will apply.
● Stays within 30 days cannot be rescheduled.
SMS Communications
We will not share or sell subscriber information with 3rd parties for their direct marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. By selecting the Check Box on The Bookings Check Out Page Guests Agree to Receive Marketing SMS. Guests may receive an SMS before/during/after their stay with us. Reply STOP to Opt-Out | Reply HELP for Assistance. Standard message and data rates may apply.
Travel Destinations
Travel to certain destinations may involve greater risk than others. Boulder Collective
urges passengers to review travel prohibitions, warnings, announcements and
advisories issued by the United States Government prior to booking travel to
international destinations. Information on conditions in various countries and
territories and the level of risk associated with travel to particular international
destinations can be found at www.state.gov, www.tsa.gov, www.dot.gov,
www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov. Boulder
Collective DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO, OR
ACCOMMODATIONS IN, DESTINATIONS WHERE SERVICES ARE OFFERED VIA THIS
SITE IS ADVISABLE OR WITHOUT RISK AND IS NOT LIABLE FOR DAMAGES OR
LOSSES THAT MAY RESULT FROM TRAVEL TO, OR STAYING IN, SUCH DESTINATIONS
TO THE FULLEST EXTENT PERMITTED BY LAW.
"Property" or "Properties" Reservations General Terms
In addition to the other terms and conditions specified on the Sites regarding our
Properties, the following general terms and conditions apply to reservations booked
on the Sites:
Cancellation policies and other information about specific room reservations and
properties may vary by Property and by the type of reservation. Individual rate rules,
tax information, applicable charges and cancellation policies are displayed in the
"Reservation Details," "Summary of Charges" and "Cancellation Policy" sections on
the room reservation page of the Site.
If you plan to travel with your pet, you must contact the property directly to ensure
your reservation is in one of the pet-friendly units.
Availability of Products and Services
Our Sites contain information on Boulder Collective products and services, not all of
which are available in every location. A reference to a Boulder Collective product or
service on one of our Sites does not imply that such product or service is or will be
available in your location.
Third-Party Sites
Any use of the maps functionality on this site shall be governed by the End User
Terms of Use for the applicable maps application. Boulder Collective shall have no
liability for your use of such third-party maps application for any results, including
driving directions, generated by such third-party maps application.
If you choose to leave our Sites via links to other third-party websites, including those
of advertisers, our Terms and Conditions and our Privacy Statement will no longer
apply. We are not responsible for the terms and conditions or terms of use or privacy
policies of those third-party websites, cookies, pixel tags and other similar
technologies that they use. In addition, because we have no control over such
third-party sites and resources, you acknowledge and agree that Boulder Collective is
not responsible for the availability of such third-party sites or resources, and that
Boulder Collective does not endorse or is responsible or liable for any content,
advertising, products, or other materials on or available from such third-party sites or
resources.
Governing Law
These Terms and Conditions shall be governed by, construed and enforced in
accordance with the laws of the State of Tennessee, United States, without regard to
its conflicts of law rules. The exclusive jurisdiction for any dispute not covered by the
terms of the Arbitration provision set forth in these Terms and Conditions may be
filed only in the state or federal courts located in the State of Tennessee, United
States. YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER
POSSESS TO A TRIAL BY JURY. The foregoing shall not apply to the extent that
applicable law in your country of residence requires application of another law and/or
jurisdiction and this cannot be excluded by contract.
Arbitration
Except with respect to any claim or dispute involving the ownership, validity or use of
any Boulder Collective trademarks or service marks, any dispute arising out of or
related to the Sites (including any claim that any provision of these Terms and
Conditions are invalid, illegal, or otherwise voidable or void) will be submitted for and
resolved by binding arbitration before the American Arbitration Association (AAA).
Boulder Collective shall have the right in a proper case to obtain temporary
restraining orders, temporary or preliminary injunctive relief and/or declaratory relief
(other than declarations with respect to the amount of money damages) from a
court of competent jurisdiction.
Confidential. Other than as may be required by law, the entire arbitration
proceedings (including, but not limited to, any rulings, decisions or orders of the
arbitrator), shall remain confidential and not be disclosed to anyone other than the
parties to this Agreement.
Limitations Period. Any and all claims and actions arising out of or relating to the
sites shall be commenced within one (1) year from the occurrence of the facts giving
rise to such claim or action, or such claim or action shall be barred.
Class Action Waiver. You agree that you will not file a class action against Boulder
Collective or participate in a class action against Boulder Collective. You agree that
you will not file or seek a class arbitration, or participate in a class arbitration, against
Boulder Collective.
If you have questions about these Terms and Conditions, please email us at